This means that your modem is restarting.īroadband isn't active on your telephone line or the signal is not reaching your modem. Openreach modem power light is flashing green Wait a couple of minutes for the modem to restart.Plug power cable into mains and turn on.Check the power cable is correctly inserted.Check Power On/Off button is in the On position.Modem is connected to broadband & your Hub & both are working.
There's a problem with your power supply. Openreach optical network terminator lights Optical network terminator PON light is off, LOS or optical light is red What do the lights mean? Optical network terminator PON light is green, LOS light is off or the optical light is green Optical network terminator PORT1 light is off Optical network terminator PON or optical light is flashing green Modem DSL light is steady green & the LAN1 light is flashing green
For this connection an engineer will come out to install an Optical Network Terminator ( ONT) box in the premises which allows you to use the fibre connection.īelow is a handy guide on what the lights mean for both these devices and easy to follow instructions on how to solve most issues. It supports the technology called VDSL2 and translates this data from the language of VDSL2 into one that your Business Hub understands.įTTP - Fibre to the premises. We need a separate modem that lets you use the high speed internet over the fibre network. For this connection you may be required to use a modem and a BT Business Hub. With our Fibre Broadband there are 2 different services:-įTTC - Fibre to the Cabinet.